Last updated: November 14, 2022

AEON MALL (CAMBODIA) LOGI PLUS CO., LTD. (hereinafter referred to as “the Company”) recognizes the importance of protecting the personal information of customers and complies with the obligations of the Protection of Personal Information in accordance with Cambodian laws and regulations (hereinafter referred to as the “Personal Information Protection Regulation”). In accordance with the following privacy policy (hereinafter referred to as “this Privacy Policy”), we will endeavor to handle and protect it appropriately.

1. Definition of Personal Information

In this Privacy Policy, personal information means information about living individuals, including name, date of birth and other information contained in the information. A person who can identify a specific individual by description (including those that can be easily compared with other information, thereby identifying a specific individual), or a personal identification code means information that contains.

2. Purpose of use of personal information

We use your personal information for the following purposes:

(1) To provide products and services (hereinafter collectively referred to as “our services”) of the Company and its affiliates (as defined in Clause 8.1 of this Privacy Policy).[RL1] 
(2) To provide information and respond to inquiries, etc. regarding our services (including where it is necessary for the advertisement of our services or other promotional activities).
(3) To respond to acts that violate the terms and policies of the Company and its affiliates related to the Company's services (hereinafter referred to as “Terms”).
(4) To notify you of changes to the terms and conditions of our services.
(5) To help improve our services and develop new services for our company and our affiliates.
(6) To create statistical data processed in a format that cannot be individually identified in relation to our services.
(7) For other purposes associated with the above purpose of use.

3. Change of personal information usage purpose

The Company may change the purpose of use of personal information within a range that is reasonably recognized to be relevant, and will notify or announce to the customer in the event of a change.

4. Restrictions on the use of personal information

We will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining customer consent, except as permitted by relevant laws related to the Personal Information Protection Regulations. However, this does not apply in the following cases.

(1) When required by law
(2) When it is necessary for the protection of human life, body or property and it is difficult to obtain the customer’s consent
(3) When it is particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain customer’s consent
(4) In cases where it is necessary for a national institution or local public entity or a person entrusted by the government to cooperate in carrying out the affairs stipulated by laws and regulations, and to perform the affairs with the consent of the customer when there is a risk of trouble.

5. Appropriate acquisition of personal information

We will acquire personal information appropriately and will not acquire it by deception or other illegal means.

6. Safe management of personal information

We will provide necessary and appropriate supervision to our employees so that personal information can be safely managed against risks such as loss, destruction, falsification and leakage of personal information. In addition, when entrusting all or part of the handling of personal information, the Company will provide necessary and appropriate supervision so that the personal information can be managed safely at the outsourcer.
We may store personal information on the servers managed by a business operator in Cambodia. To ensure that personal information is securely managed by a business operator, we intend to gather information on the regimes for the protection of personal information in Cambodia and to strictly manage the personal information, including limiting access authorities to the servers.

7. Provision to a third party

We do not provide personal information to third parties without prior consent from customers, except when disclosure is permitted under applicable laws of Cambodia. However, the following cases do not fall under the provision to the third party specified above.

(1) When the Company provides personal information as a result of entrusting all or part of the handling of personal information within the scope necessary to achieve the purpose of use
(2) When personal information is provided in connection with business succession due to a merger or other reasons
(3) When jointly used in accordance with the provisions of relevant laws of the Personal Information Protection Regulations 
(4) When the Customer [RL2] uses a credit card payment for settlement.

8. Shared use of personal information

(1) We share personal information with our affiliates who assist us operating our website/app, conducting our business, or other necessary requirement to our service.

(2) Information used jointly is personal information obtained from customers by the Company, such as names, addresses, telephone numbers, email addresses, age, gender, product purchase/ sales history, etc.
(3) The purpose of shared use is the same as the purpose of use described in Clause 8.2.
(4) The party responsible for managing personal information to be shared is AEON MALL (CAMBODIA) LOGI PLUS CO., LTD.

9. Disclosure of personal information

When the customer requests disclosure of personal information based on the provisions of the applicable laws, we will disclose to the customer without delay after confirming that the request is from the customer. (If the relevant personal information does not exist, we will notify you.) However, this does not apply if the Company is not obligated to disclose it under any provisions of relevant applicable laws.

10. Correction of personal information

If the customer requests correction, addition or deletion of content (hereinafter referred to as “correction”) based on the provisions of any applicable law because the personal information is not true, after confirming that it is a request from the customer himself/herself, within the scope necessary to achieve the purpose of use, we will conduct necessary investigations without delay, and based on the results, we will correct the contents of personal information, We will notify you (if you decide not to make corrections, we will notify you). However, this shall not apply if the Company is not obliged to make corrections under any applicable laws.

11. Suspension of use of personal information

If the Company is requested by a customer to suspend the use of or delete the customer’s personal information or to cease to provide it to a third party (hereinafter referred to as “use cessation, etc.”) based on the provisions of any applicable law, because the Company handles the customer’s personal information beyond the scope of the purpose of use that has been publicly disclosed or the Company obtained the customer’s personal information by false or other illegal means, after confirming that it is a request from the owner of the personal information, we will conduct use cessation, etc. without delay and notify the customer to that effect. However, this shall not apply to cases where the Company is not obligated to suspend use due to the relevant applicable law.

12. Use of cookies and other technologies

Our services may use cookies and similar technologies. These technologies help us understand the usage status of our services and contribute to improving our services. Users who want to disable cookies can disable cookies by changing their web browser settings. However, if you disable cookies, you may not be able to use some functions of our service.

13. Contact us

If you have any requests regarding disclosure, comments, questions, complaints, or other inquiries regarding the handling of personal information, please contact the following contact.

Village 3, Sangkat No. 3, Preah Sihanouk City, Preah Sihanouk Province, Cambodia
AEON MALL (CAMBODIA) LOGI PLUS CO., LTD. 
General Manager of Administrative Department 
TEL: 023-988-200
E-mail: logiplus@aeonmall-kh.com
(Reception hours are from 9:00 to 18:00 on weekdays)

14. Continuous improvement

The Company shall review the operational status regarding the handling of personal information from time to time and strive for continuous improvement, and may change this Privacy Policy as necessary.